Help when a concern needs a conversation
For concerns involving Verified or Accredited clinics, we offer a route to request a facilitated discussion. The aim is to help patients and clinics explain the concern, share relevant information and explore a resolution.
Mediation is voluntary and does not guarantee an outcome. Our UK team reads every request before contacting a clinic.
How it will work
- Provide a clear summary through the appropriate request route.
- Our team reviews the request and confirms the next steps.
- We keep you updated by email or WhatsApp.
Need to speak with Sifa Care now? Open WhatsApp. Do not include medical records in an initial message.